Shipping Policy At Custom Planet Pakistan, we want to ensure that your customized items arrive safely and on time. Below, you’ll find all the essential details about our shipping process, including delivery times, charges, and other important information. Shipping Locations We currently offer shipping within Pakistan. Unfortunately, we do not offer international shipping at the moment, but we’re working hard to expand our services, so please stay tuned for updates. Processing Time • Order Processing Time: Once you place an order, our team will begin processing it within 1-2 business days. This includes the customization and printing of your items. Once your order is processed, we will pack and ship it to your address.
Shipping Charges • Free Shipping: We offer free shipping within Pakistan. Order Tracking Once your order has been dispatched, you will receive an email with a tracking number. You can use this number to track your order through the provided courier service’s website. Additionally, you can track your order by logging into your account on our website and checking the Order History section.
Shipping Time • Delivery: After your order is shipped, it typically takes 2-5 business days to reach you, depending on your location within Pakistan. Please note that shipping times may vary due to factors such as weather, holidays, or other unforeseen circumstances. We aim to provide the fastest and most reliable service, but occasional delays may occur.
Return and Refund Policy Thank you for shopping at Custom Planet Pakistan! We take pride in the high-quality, customized products we create for you. We understand that sometimes things don't go as planned, so we’ve put together our return and refund policy to ensure a smooth experience. Please take a moment to review our policy below.
Non-Returnable and Non-Refundable Products Due to the personalized nature of our products, we do not accept returns or exchanges on customized items, including: • Customized Hoodies • Customized T-shirts • Customized Shoes (or any other personalized items) We cannot accept returns or exchanges for products unless the item is defective, damaged, or we made an error in fulfilling your order. However, returns are offered within 7 days if our pre-made design are purchased from our web site.
Exchanges As our products are customized to your specifications, we do not offer exchanges. If you ordered the wrong size, color, or design, please make sure to review our sizing chart before placing the order. If an issue arises, we will process a refund or replacement (as mentioned above).
Create your unique custom sweatshirt with our online design tool. Choose your preferred color, size, and add personalized text or images. High-quality materials and printing. Delivered across Pakistan.
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